FAQ's

What is Zerotec?

Zerotec fabric is a medical barrier fabric that has high elasticity in every direction which reduces shear on pressure redistribution surfaces. It is waterproof and wipeable but has microporous breathable properties. This cover has welded seams and waterfall flaps for fluid control.

Please contact us regarding medical grade covers which are available for mattresses and overlays.

Does the IC333 have battery backup and how does it work?

Yes IC333 beds have a heavy duty external battery back-up. They are automatically charging when plugged into the power. When the power fails, the battery power kicks in straight away and will provide normal usage for 2-3 days.

The battery will recharge when the power supply is reconnected. When the battery power is running low, a alarm will sound while the bed continues to operate (although slower than normal), it would need to be connected to power again urgently to recharge the battery.

More information and technical details can be found in the Handbook/User Manual.

How do I find a showroom near me?

Give us a call on 308-351-3000 or emailing our support team on us.support@icaremedicalgroup.com, let us know your nearest city, state and zip code.

What fabrics can we get the beds in?

All beds and headboards are available in 6 choices; Silver, Stone, Smoke and Onyx fabric, and Ebony and Dove vinyl.

How do I register my warranty?

Sure, best thing is to fill in the form and we’ll take care of the rest.
Please click here to complete.